Frequently Asked Questions

Will I have to pay for Shipping?

No, not if you meet the minimum order amount to qualify for free shipping.

Get everything you need in one order with us, and you are sure to get it all shipped to your door absolutely free of any shipping charges!

Every order over $75 comes with completely FREE SHIPPING!

Can I return or exchange my order?

Yes, you can return or exchange items that do not meet your needs.

Below are the specifics.

We accept returns for exchange or refund after delivery of the product. Items must be in "new, unaltered and unused condition." In order to meet this standard the item(s) must meet the following 3 criteria:

1-Without showing signs of wear or damage

2-Within 30 days of you receiving your purchase

3-Must not be a custom order or previously noted not able to be returned.

If you return your purchase for any reason, you will be refunded the purchase price of the product, excluding shipping fees and a 20% restocking fee.

All products must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals, sales receipt and all accessories. Otherwise additional charges may be applied or may make your product(s) nonreturnable. Refunds are contingent upon inspection of item(s) once we receive it.

Damaged Items:

Here at Simple Baby Necessities, we hope this never happens, but if an item arrives damaged we will reconcile this issue as efficiently as possible.

When you receive your order even if it appears damaged, we ask that you accept the delivery and not try to send it back right away to FedEx or UPS. This is because a refusal or immediate send back of a damaged item can increase the time it takes to process replacements. All of the manufacturers that Simple Baby Necessities partners with will work with us to quickly resolve such issues.  Usually they will immediately send you the parts that are needed to give you the complete, perfect unit you ordered. This is often better for all parties than replacing a whole unit. This rarely happens, but if there are too many damaged parts, a new unit may be sent to you at the manufacturer's discretion. In some cases you may be required to provide photos in order for them to fulfill your replacement requests.

Here at Simple Baby Necessities, we will do everything we can to ensure you have each item you ordered exactly how you envisioned it and hopefully even better. Our goal is to have every one of our invaluable customers always extremely happy with their shopping experience with us. You made the wise choice of shopping at Simple Baby Necessities, you now deserve many years of valuable use in the products you invested in for your family.

Why buy from Simple Baby Necessities?

You will always know you made a wise decision in shopping with us here at Simple Baby Necessities!

We are a company centered around our customers and their needs.  We will do everything we can to find you all of the simple baby necessities you need in an easy, fun shopping experience. And, we will ship it all to your door free of tax and shipping charges all beginning with an unbeatable lowest price guarantee. Our product specialists are dedicated to help you by offering advice and answering any questions you may have. We aim to ensure you are at ease and prepared to bring your precious baby into this world and your home.

Is SimpleBabyNecessities.com a Secure Website?

Yes, we are a 100% secure website that is verified and protected around the clock by Authorize.net.

Simple Baby Necessities has a SSL (Secure Sockets Layer) certificate ensuring every shopper’s safety on our website. And, we do not ever store any credit card information.

You never have to worry shopping with us!

Are all orders sales tax free in all states?

Yes, no matter which of the 50 states you live in - all orders are completely free of sales taxes!

That’s one fee you will never have to worry about while shopping at Simple Baby Necessities.

Is there free shipping on all items in every state?

We are able to provide Free Shipping in all 48 continental US states. We can ship to Canada and Alaska, but the customer would be responsible for the freight charges.

Can I pay extra to have expedited shipping?

Yes, if you need your baby item quicker than our normal 3-5 business day UPS Ground or Fed Ex shipment, please give us a call (813-434-0022) or email us at support@simplebabynecessities.com prior to order for a quote, and we can immediately set your order up for faster shipping. If we find we are getting many customers that are interested in this, we will add it as an option before checkout.

Do you ship outside the USA?

Yes we can ship to Canada.

If you are a Canadian resident and want to place an order with Simple Baby Necessities, just give us a call (813-434-0022) or email us at support@simplebabynecessities.com for a quote on the shipping cost.

What are my payment options?

We accept all payment options available today! We accept Visa, MasterCard, Discover and American Express cards as well as PayPal, GoogleCheckout and even personal checks by mail.

Do you accept coupons and discounts?

Yes, coupons and discounts are accepted on our website.

Sign up for an account with us and join our Newsletter mailing list (invitation on our home page), and we will email you coupons and discounts to be used at Simple Baby Necessities. We also send past customers “Friends and Family” $5 off order coupons to share.

What if I find an item elsewhere at a lower price?

If you find an item on another website at a lower price, contact us to let us know. We would love to beat that price! See our Lowest Price Guarantee page for more details.

Why should I sign up for an account with Simple Baby Necessities?

If you sign up for an account with us, you are able to create a helpful Wishlist to easily let friends and family know exactly what you and your baby need. Having an account with us also gives us the ability to provide you with coupons and discounts for all of your baby product orders if you are interested.

What if I forget my password or login info?

If forget your login info click the "Forgot Your Password?" link in the "My Account" area and follow the prompts or you can contact us at support@simplebabynecessities.com

Can I change or add to my order?

Yes, you can change your order anytime before it ships. Depending on the day of the week and time that you placed the order, you will have at least a few hours to make changes. Give us a call at 813-434-0022 or email us at support@simplebabynecessities.com as quickly as you can. If you have any concerns or need to make any changes, we will be happy to assist you.

How do I know my order went through?

You will receive a confirmation email to the email address you provided during checkout if your order was processed correctly.

How can I check my order status?

Click the "Check Order Status" link at the top right of our website. There you can enter your order number and easily track your order’s progress.

What if my order arrives damaged?

Here at Simple Baby Necessities, we hope this never happens, but if an item arrives damaged we will reconcile this issue as efficiently as possible.


When you receive your order even if it appears damaged, we ask that you accept the delivery and not try to send it back right away to FedEx or UPS. This is because a refusal or immediate send back of a damaged item can increase the time it takes to process replacements. All of the manufacturers that Simple Baby Necessities partners with will work with us to quickly resolve the issue.  Usually they will immediately send you the parts that are needed to give you the complete, perfect unit you ordered. This is often better for all parties than replacing a whole unit. This rarely happens, but if there are too many damaged parts, a new unit may be sent to you at the manufacturer's discretion. In some cases you may be required to provide photos in order for them to fulfill your replacement requests.

If you receive a product from us that is damaged, please give us a call (813-434-0022) or send an email (Info@SimpleBabyNecessities.com) as soon as you can so that we can quickly send you replacements.

Why has only part of my order arrived?

If you ordered products that are designed and made by more than one manufacturer or supplier, your order might arrive at different times. This has to do with our warehouse locations, product availability, and varied processing times for custom orders. You can easily track your order by clicking the "Check Order Status" link at the top right of our website. There you can enter your order number and easily track your order’s progress. If you still have concerns that something is missing from your delivery or taking too long, contact us by phone (813-434-0022) or email (Info@SimpleBabyNecessities.com). We are always happy to help.

Your question not answered yet?

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Email us with your question(s) at: support@simplebabynecessities.com

Or call us: 813-434-0022

We are available to answer your emails and calls 7am to 10pm Sun-Sat (7 days a week)

If we are unavailable, leave us a message and we will get back to you within 24 hours.


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Satisfied Customers

Ashlyn's Fashyns sold at Simple Baby Necessities is one of a kind and truly couldn't be better! This business-run by a mom herself-is classy, unique, sassy, eclectic, and yet affordable!! There is no better place to go to find the perfect gift for any bab...

All I can say is I wish I knew about your company when I had my first child!! Your prices and customer service are unlike anything I have seen elsewhere. Your advice on what stroller we needed was right on, and it has really simplified our lives and helpe...

We got our whole nursery set from Simple Baby Necessities, and we couldn’t be happier! All of the furniture came quickly-without a scratch and with free shipping. We got the best price we could find on this set, but it looks way more expensive all set u...

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